h5f08 is committed to protecting your personal data. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and store it, and the rights you hold over your data as a Member of our platform.
These six principles define h5f08's approach to personal data. They complement but do not replace the full Privacy Policy set out below.
Every byte of data transmitted between your device and h5f08's servers is protected by industry-standard 256-bit SSL encryption. Your login credentials, financial details, and personal records never travel over an unencrypted connection.
h5f08 collects only the personal data that is strictly necessary to operate your account, verify your identity, process transactions, and comply with applicable regulations. We do not collect data speculatively or for purposes unrelated to your account.
h5f08 will never sell, rent, or trade your personal data to unaffiliated third parties for marketing or commercial purposes. Your information belongs to you and is used solely to service your account and fulfill our legal obligations.
Data collected for one purpose — such as KYC identity verification — is not repurposed for unrelated functions. h5f08 maintains strict internal data-use policies enforced across all departments, including marketing, customer service, and compliance.
Personal data is retained only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law. Account data is securely deleted or anonymized following the expiry of the applicable retention period.
You hold meaningful rights over your personal data — including rights to access, correction, erasure, and portability. h5f08 provides clear channels to exercise these rights, and our support team is trained to handle data requests promptly and transparently.
Important Notice: This Privacy Policy applies to all personal data collected and processed by h5f08 in connection with your use of the Platform. By registering an account or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy in full.
h5f08 ("we", "us", "our", "the Platform") operates the online betting and gaming platform accessible at https://h5f08.cam. We are committed to handling the personal data of our Members — primarily players residing in Indonesia — with the highest standards of confidentiality, security, and transparency.
This Privacy Policy describes the categories of personal data we collect, the lawful bases on which we process it, the purposes for which it is used, how long it is retained, with whom it may be shared, and the rights available to you as a data subject. It is intended to complement our Terms & Conditions, which govern your use of the Platform as a whole.
If you have questions about this Privacy Policy or wish to exercise any of your data rights, please contact us using the details provided in Section 15 of this document.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, identification number, location data, or online identifiers — that is processed by h5f08 in connection with your account or use of the Platform. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data — in this context, h5f08 and its operating entity. |
| "Data Processor" | A third party that processes personal data on behalf of h5f08 under a contractual data-processing agreement (e.g., payment providers, KYC verification vendors). |
| "Member" / "You" | Any individual who has registered an account on h5f08 or who visits the Platform in any capacity. |
| "KYC" | Know Your Customer — the identity and age-verification process mandated prior to withdrawal or upon reaching defined deposit thresholds. |
| "Cookies" | Small text files placed on your device by the Platform to support session management, analytics, and personalization functionality. |
h5f08 acts as the Data Controller for all personal data collected through the Platform. As Data Controller, h5f08 is responsible for determining the purposes and means by which your personal data is processed, and for ensuring that all processing activities comply with applicable data-protection obligations.
Where h5f08 engages third-party service providers to process data on its behalf (such as payment processors like BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja, or identity verification vendors), those parties act as Data Processors and are bound by written data-processing agreements that restrict their use of your data to the specific purpose for which it was shared.
h5f08 does not appoint Data Processors who have not agreed to meet the same data-protection standards that we apply internally. All third-party processors are subject to regular review.
h5f08 collects personal data in three primary ways: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from trusted third-party sources for verification and fraud-prevention purposes.
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, Indonesian KTP number or passport number. |
| Contact Data | Email address, mobile phone number, residential address in Indonesia (city, province, postal code). |
| Account Data | Username, hashed password, security question responses, two-factor authentication settings. |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history in IDR. |
| KYC Documents | Copies of government-issued photo ID, proof of address, selfie photographs submitted during identity verification. |
| Support Communications | Records of any messages, emails, or live-chat conversations you have with our support team. |
h5f08 may receive personal data about you from licensed third-party identity-verification providers, fraud-screening services, and payment processors where such data is necessary to confirm your eligibility, verify your identity, or investigate a dispute. All such third-party sources are contractually obligated to share data only on a lawful basis.
h5f08 processes your personal data only where a recognized lawful basis exists. The primary bases on which we rely are:
The personal data h5f08 collects is used for the following purposes:
7.1 Third-Party Service Providers. h5f08 shares personal data with carefully selected service providers who assist us in operating the Platform. These include payment processors (for deposit and withdrawal routing via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja), identity-verification vendors, fraud-detection firms, game-software providers (including Evolution Gaming and Pragmatic Play), and IT infrastructure partners. All such providers are bound by contractual data-processing agreements that prohibit them from using your data for any purpose beyond the specific service they provide to h5f08.
7.2 Legal and Regulatory Disclosure. h5f08 may disclose your personal data to law-enforcement agencies, regulators, courts, or other public authorities where we are legally required to do so or where disclosure is necessary to protect the rights, property, or safety of h5f08, its Members, or the general public.
7.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of h5f08's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the change.
7.4 No Sale of Data. h5f08 does not sell, rent, lease, or otherwise commercially exploit your personal data to unaffiliated third parties for their own marketing or commercial purposes under any circumstances.
h5f08 will never ask you to share your personal data with any party that contacts you unsolicited claiming to represent h5f08. If you receive such a contact, please report it to our support team immediately.
8.1 What Are Cookies. Cookies are small text files stored on your browser or device when you visit a website. h5f08 uses cookies and similar tracking technologies (such as local storage and session storage) to keep you logged in, remember your preferences, and measure how the Platform is used.
8.2 Types of Cookies We Use.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens. These cookies are essential and cannot be disabled without breaking core platform functionality. | Session |
| Functional | Remembering your language preference, display settings, and last-visited game category to improve your experience across visits. | Up to 12 months |
| Analytics | Collecting aggregated, anonymized data on page visits, game usage, and feature interactions to help us improve the Platform. | Up to 24 months |
| Marketing | Tracking which promotional content you engage with in order to serve you more relevant offers. Used only where you have consented. | Up to 30 days |
8.3 Managing Cookies. You can control cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the Platform. Disabling analytics or marketing cookies will not affect your ability to play but may mean that promotional offers are less tailored to your interests.
h5f08 retains personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML compliance and dispute resolution |
| Financial Transaction Records | 7 years from transaction date | Regulatory and tax-reporting obligations |
| KYC Documents | 5 years post account closure | Anti-money-laundering regulations |
| Support Communication Logs | 3 years from last interaction | Dispute resolution and service improvement |
| Analytics & Usage Data | 24 months (anonymized thereafter) | Platform improvement and performance analysis |
| Marketing Consent Records | Until consent withdrawn + 1 year | Evidence of lawful processing basis |
At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be associated with you as an individual.
h5f08 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. Our security posture includes:
While h5f08 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your h5f08 account and to enable two-factor authentication.
As a Member of h5f08, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the details in Section 15. We will respond to all verified data requests within 30 days.
Request a copy of all personal data h5f08 holds about you, along with information on how it is being used.
Request correction of any inaccurate or incomplete personal data held in your account profile.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that we limit our processing of your data in specific circumstances, such as while a dispute regarding accuracy is pending.
Request a structured, machine-readable export of the personal data you have provided to h5f08 directly.
Object to processing of your personal data based on legitimate interests, including profiling for direct marketing purposes.
Please note that some rights are subject to limitations — for example, we cannot erase data that we are legally required to retain under AML regulations. Where a right cannot be fully exercised, we will explain the reason in our response to your request.
h5f08's Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that a Member has provided false age information during registration and is in fact under 21, we will immediately suspend the account, delete the personal data collected in connection with that account, and return any deposited funds to the originating payment method where technically feasible.
If you are a parent or guardian and believe that a person under 21 in your care has registered an account on h5f08 without your knowledge, please contact our support team immediately so that we can take appropriate action.
21+ Only: h5f08 actively screens accounts for age-compliance as part of our KYC process. Any account unable to verify a minimum age of 21 will be restricted from withdrawals and referred for review.
h5f08 is primarily operated for the Indonesian market, and the majority of data processing takes place within infrastructure serving the Southeast Asia region. However, some of our third-party service providers — including game-software studios and fraud-detection vendors — may process data in jurisdictions outside Indonesia.
Where personal data is transferred internationally, h5f08 takes steps to ensure that an adequate level of data protection is maintained, including by entering into standard contractual clauses with the receiving party and conducting due diligence on the recipient's security practices. We do not transfer personal data to parties in jurisdictions that do not provide an adequate level of protection without appropriate safeguards in place.
h5f08 may update this Privacy Policy from time to time to reflect changes in our data-processing practices, the services we offer, or applicable legal and regulatory requirements. When material changes are made, we will display a prominent notice on the Platform at least seven (7) days before the updated Policy takes effect, and we will update the "Last Updated" date at the top of this document.
Your continued use of the Platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using the Platform and contact support to close your account in accordance with the process described in our Terms & Conditions.
We recommend reviewing this Privacy Policy periodically to stay informed about how h5f08 protects your personal data.
If you have any questions about this Privacy Policy, wish to exercise a data right, or have a concern about how your personal data has been handled, please contact h5f08's support team through the following channel:
Email: support at h5f08 dot cam
Support is available 08:00 – 24:00 WIB (UTC+7) daily. When submitting a data-rights request, please include your registered username, a clear description of your request, and a copy of a valid photo ID so that we can verify your identity before processing the request.
We aim to respond to all data-related inquiries within 30 days of receipt. For complex requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.
For additional information about your rights and our broader platform policies, please also review our Terms & Conditions and our Responsible Gaming page.
Our support team is ready to help with data requests, account queries, and responsible gaming tools. You can also review our full Terms & Conditions or visit our FAQ.